Please follow these recommendations in order to troubleshoot your installation:


Slack

  1. Go to the website and click the Add to Slack button, in order to refresh the authorization token
  2. Ask the admin to go to the dashboard (organization page) to check the installation and to reconnect the bot (as defined in number 1)
  3. Remove the bot and add him again

Hangouts

  1. Please make sure that DailyBot was added manually to the Hangouts Chat workspace
  2. Chat to him, in order to see if the bot is responding, if DailyBot does not respond, please remove and invite again, then chat to him


Still having problems?

Please submit a support ticket and we'll help you.